Skilled Light Industrial | Technology | Engineering | Professional Management | Scientific

Surge Staffing is always interested in connecting with experienced professionals across a variety of specialized and leadership disciplines. This general posting allows you to submit your background information for consideration as professional-level opportunities become available that align with your expertise, career goals, and availability.

We partner with organizations across multiple industries seeking highly skilled professionals in areas such as Skilled Light Industrial leadership, Information Technology, Engineering, Professional Management, and Scientific roles. Opportunities may include full-time, part-time, contract, contract-to-hire, or direct-hire placements depending on client and organizational needs.

While specific responsibilities vary by role and industry, we value professionals who demonstrate strong technical competence, strategic thinking, leadership capability, and a commitment to delivering measurable results.

Potential Areas of Opportunity

• Skilled Light Industrial (Advanced/Technical Roles): Maintenance Supervisors, CNC Programmers, Quality Managers, Operations Leaders, Production Managers

• Technology: IT Support, Systems Administrators, Network Engineers, Data Analysts, Software Developers, Cybersecurity Specialists

• Engineering: Mechanical, Electrical, Industrial, Manufacturing, and Process Engineers

• Professional Management: Operations Managers, HR Managers, Finance Professionals, Business Development Managers, Project Managers

• Scientific: Laboratory Technicians, Research Associates, Quality Control Analysts, Environmental Specialists, Regulatory Professionals

Qualifications & Skills

• Relevant education, certifications, and/or professional experience within your field

• Demonstrated technical expertise or leadership experience

• Strong communication and collaboration skills

• Analytical thinking and problem-solving abilities

• Ability to manage priorities in dynamic environments

• Professionalism, accountability, and results-driven mindset

What This Posting Means

Submitting your application to this general professional posting does not guarantee immediate placement. However, your information will be reviewed and retained for consideration as opportunities arise that match your background, qualifications, and career interests.

If you are seeking professional-level opportunities and would like to be considered for current or future openings, we encourage you to apply and share details about your experience, areas of expertise, and desired next steps in your career.

Vice President of Sales

Location: Remote
Employment Type: Full-Time
Reports To: CEO
Level: Executive

About the Company

Our client is a fast-growing national field services organization headquartered in Ohio, providing maintenance, repair, installation, and technical support services to leading companies across the healthcare, life sciences, self-service/kiosk, and security industries.

The company delivers customized, customer-focused solutions to both established and emerging organizations. Its services include field technical support, maintenance and repair, FDA field change orders and recalls, bench repair and remanufacturing, installation, call center support, contract manufacturing and logistics, FDA compliance and validation, project management, and training and education.

About the Opportunity

We are seeking an experienced Vice President of Sales to lead the company's commercial growth strategy and sales organization. This executive will have primary responsibility for developing and executing commercial sales strategies, expanding key customer relationships, improving go-to-market execution, and driving sustainable revenue growth.

The ideal candidate is a strategic, hands-on sales leader with significant medical device industry experience, preferably within a service-oriented environment. This person should have a proven history of building high-performing sales teams, developing strong customer relationships, managing sales operations, and delivering predictable revenue growth.

Key Responsibilities

• Lead the company's commercial strategy to drive revenue growth, market expansion, and customer engagement.
• Oversee sales, marketing, and customer success functions and ensure alignment with overall business objectives.
• Develop and execute go-to-market strategies that expand customer and partner relationships.
• Support organic growth initiatives as well as acquisition-driven growth.
• Build, develop, and lead a high-performing, metrics-driven sales organization.
• Establish clear sales objectives, performance expectations, and accountability measures.
• Manage and analyze sales pipelines to identify trends, opportunities, and areas for improvement.
• Develop accurate and predictable sales forecasts for executive leadership.
• Monitor sales performance, KPIs, pipeline activity, and revenue trends.
• Provide senior leadership with actionable insights regarding sales performance, market opportunities, challenges, and growth initiatives.
• Lead business planning, budgeting, forecasting, and commercial negotiations.
• Strengthen relationships with key customers, partners, and industry stakeholders.
• Collaborate cross-functionally with operations, finance, marketing, customer success, and executive leadership.
• Identify opportunities to improve sales processes, systems, and overall commercial effectiveness.
• Recruit, coach, develop, and retain top sales talent.
• Foster a culture of accountability, collaboration, continuous improvement, and results.
• Address customer and employee concerns while maintaining strong internal and external relationships.

What We're Looking For

• 10+ years of medical device sales experience, preferably in a service-oriented environment.
• 8+ years of experience in sales strategy, sales operations, or revenue operations.
• 3+ years of leadership experience overseeing sales operations, strategy, or commercial functions.
• Bachelor's degree or higher.
• Experience developing and executing sales and go-to-market strategies.
• Proven experience building, leading, and developing high-performing sales teams.
• Strong understanding of pipeline management, forecasting, KPIs, and sales analytics.
• Experience with marketing and customer service/customer success functions.
• Strong business development and relationship-management capabilities.
• Demonstrated success driving revenue growth and expanding customer relationships.
• Excellent negotiation, communication, presentation, and interpersonal skills.
• Strong project management and organizational abilities.
• A proactive leadership style with the ability to have direct, constructive conversations and hold teams accountable.
• Passion for the medical device and healthcare services industries.

Leadership Profile

The successful candidate will be a strategic and commercially minded executive who can operate at both the executive and operational levels. They should be comfortable setting the vision while remaining close enough to the business to understand pipeline performance, customer needs, team execution, and market opportunities.

This leader will be expected to:

• Set clear priorities and expectations for the sales organization.
• Build and develop future sales leaders.
• Establish a culture centered on accountability and measurable results.
• Conduct performance management and recognition activities.
• Ensure effective resource allocation and team productivity.
• Build strong relationships with employees, customers, partners, and executive stakeholders.

What We Offer

• Competitive executive compensation
• Healthcare benefits
• Remote work flexibility
• Supportive executive leadership
• Collaborative, high-performance team environment
• Opportunity to have a significant impact on the company's growth and commercial strategy

Work Environment

• Remote position
• Travel required as needed for customers, partners, company meetings, and business development activities.
• Ability to work for extended periods using a computer and other technology systems.

Equal Opportunity Employer: The company is committed to providing equal employment opportunities to all qualified applicants and employees in accordance with applicable federal, state, and local laws.

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District Manager of Indiana ( Fort Wayne/Bloomington)

Surge Staffing  Bloomington, Indiana, United States (On-site)

District Manager

Position Overview

The District Manager is responsible for driving operational performance, sales growth, client development, and team leadership across an assigned group of branch locations within a territory. This role partners closely with branch leadership to develop business strategies, grow revenue, increase profitability, and ensure operational excellence across the district.

The District Manager serves as both a sales leader and operational partner — coaching teams, developing talent, supporting business development efforts, and ensuring branch performance aligns with company goals and expectations.

This position requires a highly motivated leader who thrives in fast-paced environments, understands workforce solutions, and can effectively balance sales growth, customer relationships, and operational execution.

PRIMARY FUNCTIONS & RESPONSIBILITIES

Sales & Business Development

• Drive revenue growth and profitability across assigned branch locations
• Partner with Branch Managers and sales teams to develop and execute district-level sales strategies
• Identify opportunities for new business development, account expansion, and client retention
• Conduct joint sales calls and client meetings with branch leadership and sales staff
• Assist branches with prospecting efforts, presentations, proposals, strategies, and closing new business
• Develop action plans for underperforming territories, accounts, or branches
• Support strategic account growth initiatives and help strengthen client relationships
• Build relationships within the local business community through networking, events, and industry involvement

Leadership & Operations

• Lead, coach, mentor, and develop Branch Managers and branch teams
• Hold branches accountable to operational, sales, recruiting, service, and profitability metrics
• Conduct regular branch visits to review performance, staffing levels, customer satisfaction, and operational standards
• Partner with field leadership to improve employee engagement, retention, and branch culture
• Assist with training, and performance management of branch leadership
• Ensure compliance with company policies, procedures, and operational standards
• Monitor branch financial performance, including budgets, margins, payroll, and expense management
• Develop performance improvement plans and corrective action strategies when necessary
• Foster a culture of urgency, accountability, teamwork, and customer service excellence

Client & Customer Support

• Serve as an escalation point for key client concerns or service issues
• Ensure branches are delivering exceptional customer service and workforce solutions
• Partner with branch teams to strengthen client communication and retention efforts
• Assist in resolving operational challenges and customer-related issues quickly and professionally
• Ensure proper implementation and execution of workforce solutions across accounts

Report & Performance Management

• Review branch KPIs, sales activity, profitability, fill ratios, and operational performance regularly
• Accurately maintain required reporting, forecasting, and activity tracking
• Communicate district performance updates and market insights to leadership
• Assist in developing district growth plans and performance strategies

REQUIREMENTS & QUALIFICATIONS

• High school diploma or equivalent required; college coursework or business-related degree preferred
• Minimum of 3–5 years of leadership experience within staffing and workforce solutions, sales, or multi-unit operations management
• Proven experience managing teams, driving sales growth, and improving operational performance
• Strong business development and relationship-building skills
• Demonstrated success coaching and developing high-performing teams
• Excellent communication, leadership, presentation, and conflict-resolution skills
• Strong organizational and time-management abilities
• Ability to work in a fast-paced, deadline-driven environment
• Self-motivated with strong problem-solving and decision-making skills
• Proficiency with Microsoft Office products and CRM/database systems
• Ability to travel frequently between branch locations and customer sites
• Professional demeanor with strong customer service orientation
• Ability to adapt quickly to changing priorities and business needs

IDEAL BACKGROUND

We are looking for a hands-on leader who can operate strategically while remaining actively involved in branch operations and sales execution. The ideal candidate understands how to motivate teams, grow markets, strengthen client relationships, and improve operational performance while building a culture of accountability and success.

Experience within staffing, workforce solutions, recruiting, light industrial, logistics, manufacturing, or service-based industries is highly preferred.

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We’re hiring: Survey Manager

Location: Cary, NC | On-site

Employment Type: Full-time

Advanced Civil Design, Inc. is seeking an experienced Survey Manager to join our team in Cary, North Carolina.

This is an excellent opportunity for a surveying professional who enjoys leading projects, developing client relationships, solving technical challenges, and mentoring field and technical staff.

About the Role

The Survey Manager will plan, coordinate, and manage land surveying projects from proposal through final delivery. This role will oversee project schedules, budgets, field crews, and technical staff while ensuring accurate survey data, regulatory compliance, quality deliverables, and client satisfaction.

Key responsibilities include:

• Managing multiple surveying projects, including boundary, topographic, ALTA/NSPS, construction, utility, right-of-way, and subdivision surveys

• Developing project scopes, schedules, budgets, and resource plans

• Directing and supporting field survey crews and technical staff

• Reviewing field data, survey calculations, plats, legal descriptions, and mapping products

• Preparing proposals, fee estimates, and project contracts

• Serving as a primary point of contact for clients and project stakeholders

• Resolving technical surveying challenges and coordinating with municipalities and utility companies

• Supporting business development, networking, client presentations, and project growth

• Mentoring and supporting the continued development of survey technicians

• Ensuring compliance with applicable surveying laws, industry standards, safety requirements, and quality-control procedures

• Utilizing technologies including GPS/GNSS, robotic total stations, drones, data collectors, AutoCAD Civil 3D, and GIS applications

Qualifications

• 5–10 years of surveying experience, including project management responsibilities

• Bachelor’s degree in Surveying, Geomatics, Civil Engineering, or a related field preferred

• Professional Surveyor (PS/PLS/RLS) license preferred

• Strong knowledge of boundary, construction, topographic, and other land surveying practices

• Proficiency with AutoCAD Civil 3D and Microsoft Office

• Strong leadership, communication, organizational, and problem-solving skills

• Valid driver’s license and ability to travel to project sites as needed

• Experience with municipal, transportation, utility, or land development projects is a plus

• Business development and client relationship management experience is a plus

Why Join Us?

Advanced Civil Design combines the technical expertise and capabilities of a larger engineering firm with the personal relationships, communication, and collaborative environment of a smaller firm.

We offer competitive compensation, comprehensive benefits, training, and support for employees pursuing professional licenses, certifications, and continuing education.

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Maintenance Technician III

Surge Staffing  Cincinnati, Ohio, United States (On-site)SaveApply

Maintenance Technician III

Keep Manufacturing Running. Lead Complex Repairs. Make an Impact.

We're looking for an experienced Maintenance Technician III to join our team and play a key role in keeping our operations running safely and efficiently. In this role, you'll troubleshoot, repair, and maintain industrial equipment while providing technical guidance to junior maintenance technicians.

If you enjoy solving mechanical and electrical challenges, working hands-on with equipment, and helping others develop their skills, we'd love to hear from you.

What You'll Do

🔧 Diagnose and repair mechanical and electrical equipment issues

🔧 Perform preventive maintenance, installations, testing, and equipment upgrades

🔧 Troubleshoot electrical circuits and production equipment

🔧 Read and interpret blueprints, schematics, and technical drawings

🔧 Operate maintenance tools, welding equipment, lifts, forklifts, and other machinery

🔧 Lead and provide technical guidance to Maintenance Technician I & II team members

🔧 Respond to equipment breakdowns and maintenance emergencies as needed

🔧 Maintain a safe, organized, and clean work environment

🔧 Support continuous improvement initiatives and equipment reliability

What We're Looking For

✅ 5+ years of industrial maintenance experience

✅ Strong mechanical and electrical troubleshooting skills

✅ Experience with equipment repair, installation, and maintenance

✅ Ability to read blueprints, schematics, and technical documents

✅ Welding and fabrication experience preferred

✅ Strong communication and teamwork skills

✅ High school diploma or equivalent; technical or vocational training is a plus

✅ Ability to work independently and mentor less experienced technicians

Why You'll Enjoy This Role

✔ Work on a wide variety of industrial equipment and systems

✔ Take on advanced troubleshooting and leadership responsibilities

✔ Opportunity for continued skill development and career advancement

✔ Collaborative team environment focused on safety and operational excellence

✔ Competitive compensation and overtime opportunities

Physical Requirements

• Ability to stand, walk, bend, climb, and lift throughout the workday
• Lift up to 50 lbs regularly and heavier loads occasionally
• Work around machinery, noise, varying temperatures, and elevated work areas
• Operate forklifts, aerial lifts, and maintenance vehicles as needed

• Seniority Level

  Associate

• Industry

  • Manufacturing
  • Industrial Machinery Manufacturing

• Employment Type

  Full-time

• Job Functions

  • Manufacturing

• Skills

  • Electrical Troubleshooting
  • Equipment Maintenance
  • Electromechanics
  • English
  • Automation
  • Communication
  • Consumer Textiles
  • Electrical 

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Account Executive – National Accounts

Confidential  Columbus, Ohio Metropolitan Area (On-site)SaveApply

Account Executive – National Accounts

Location: Columbus, OH (In-office 5 days with Travel)

Department: National Accounts

Position Summary

We are seeking a highly motivated, results-driven Account Executive to join our growing National Accounts team. This role is responsible for developing new business opportunities, managing strategic client relationships, and expanding staffing partnerships across multiple markets nationwide.

The ideal candidate is a hunter with a consultative sales approach who thrives on building relationships, uncovering workforce challenges, and delivering customized solutions. This individual will work closely with operations and executive leadership to drive revenue growth while ensuring exceptional client satisfaction.

Key Responsibilities

Business Development & Sales

• Identify, prospect, and secure new National Account opportunities across manufacturing, logistics, distribution, administrative, professional, and skilled trades sectors.
• Develop and execute strategic sales plans to achieve revenue and gross margin targets.
• Conduct discovery meetings to understand client workforce challenges and hiring needs.
• Present service offerings, value proposition, and workforce solutions to decision-makers.
• Negotiate service agreements, pricing, and contract terms.
• Build and maintain a robust pipeline of qualified prospects through cold calling, networking, referrals, and industry events.

Account Management

• Serve as the primary point of contact for assigned National Accounts.
• Conduct regular business reviews and workforce planning meetings with clients.
• Monitor account performance, client satisfaction, fill rates, and service delivery metrics.
• Identify opportunities for account expansion, cross-selling, and additional service offerings.
• Resolve client concerns quickly and effectively while maintaining strong relationships.

Collaboration & Execution

• Partner with recruiting teams to ensure the successful fulfillment of client staffing requirements.
• Communicate hiring forecasts, project needs, and workforce trends to internal teams.
• Work closely with branch leadership and operations to coordinate nationwide initiatives.
• Maintain accurate client records, sales activity, and forecasting within CRM systems.

Reporting & Performance Metrics

• Meet or exceed established sales KPIs and revenue goals.
• Track pipeline activity, meetings, proposals, account growth, and closed business.
• Provide regular sales forecasts and market intelligence to leadership.
• Analyze workforce trends and recommend strategies to drive client retention and growth.

Qualifications

Required

• Bachelor's Degree preferred or equivalent business development experience.
• 3+ years of industry sales, business development, or workforce solutions experience.
• Proven track record of generating new business and growing client accounts.
• Strong presentation, negotiation, and consultative selling skills.
• Experience selling into mid-market and enterprise-level organizations.
• Ability to travel as needed (approximately 25-50%).

Preferred

• National Accounts or multi-location staffing experience.
• Experience working with MSP, VMS, and enterprise workforce programs.
• Knowledge of manufacturing, logistics, distribution,
• Proficiency with CRM platforms and sales reporting tools.

Key Performance Indicators (KPIs)

• New Accounts Opened
• Revenue Generated
• Gross Margin Growth
• Client Retention Rate
• Discovery Meetings Conducted
• Proposals Submitted
• Contracts Signed
• National Account Expansions
• Pipeline Value
• Forecast Accuracy

What We Offer

• Competitive Base Salary + Uncapped Commission
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Career Advancement Opportunities
• National Platform with Entrepreneurial Growth Environment

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District Manager

Position Overview

The District Manager is responsible for driving operational performance, sales growth, client development, and team leadership across an assigned group of branch locations within a territory. This role partners closely with branch leadership to develop business strategies, grow revenue, increase profitability, and ensure operational excellence across the district.

The District Manager serves as both a sales leader and operational partner — coaching teams, developing talent, supporting business development efforts, and ensuring branch performance aligns with company goals and expectations.

This position requires a highly motivated leader who thrives in fast-paced environments, understands workforce solutions, and can effectively balance sales growth, customer relationships, and operational execution.

PRIMARY FUNCTIONS & RESPONSIBILITIES

Sales & Business Development

• Drive revenue growth and profitability across assigned branch locations
• Partner with Branch Managers and sales teams to develop and execute district-level sales strategies
• Identify opportunities for new business development, account expansion, and client retention
• Conduct joint sales calls and client meetings with branch leadership and sales staff
• Assist branches with prospecting efforts, presentations, proposals, strategies, and closing new business
• Develop action plans for underperforming territories, accounts, or branches
• Support strategic account growth initiatives and help strengthen client relationships
• Build relationships within the local business community through networking, events, and industry involvement

Leadership & Operations

• Lead, coach, mentor, and develop Branch Managers and branch teams
• Hold branches accountable to operational, sales, recruiting, service, and profitability metrics
• Conduct regular branch visits to review performance, staffing levels, customer satisfaction, and operational standards
• Partner with field leadership to improve employee engagement, retention, and branch culture
• Assist with training, and performance management of branch leadership
• Ensure compliance with company policies, procedures, and operational standards
• Monitor branch financial performance, including budgets, margins, payroll, and expense management
• Develop performance improvement plans and corrective action strategies when necessary
• Foster a culture of urgency, accountability, teamwork, and customer service excellence

Client & Customer Support

• Serve as an escalation point for key client concerns or service issues
• Ensure branches are delivering exceptional customer service and workforce solutions
• Partner with branch teams to strengthen client communication and retention efforts
• Assist in resolving operational challenges and customer-related issues quickly and professionally
• Ensure proper implementation and execution of workforce solutions across accounts

Report & Performance Management

• Review branch KPIs, sales activity, profitability, fill ratios, and operational performance regularly
• Accurately maintain required reporting, forecasting, and activity tracking
• Communicate district performance updates and market insights to leadership
• Assist in developing district growth plans and performance strategies

REQUIREMENTS & QUALIFICATIONS

• High school diploma or equivalent required; college coursework or business-related degree preferred
• Minimum of 3–5 years of leadership experience within staffing and workforce solutions, sales, or multi-unit operations management
• Proven experience managing teams, driving sales growth, and improving operational performance
• Strong business development and relationship-building skills
• Demonstrated success coaching and developing high-performing teams
• Excellent communication, leadership, presentation, and conflict-resolution skills
• Strong organizational and time-management abilities
• Ability to work in a fast-paced, deadline-driven environment
• Self-motivated with strong problem-solving and decision-making skills
• Proficiency with Microsoft Office products and CRM/database systems
• Ability to travel frequently between branch locations and customer sites
• Professional demeanor with strong customer service orientation
• Ability to adapt quickly to changing priorities and business needs

IDEAL BACKGROUND

We are looking for a hands-on leader who can operate strategically while remaining actively involved in branch operations and sales execution. The ideal candidate understands how to motivate teams, grow markets, strengthen client relationships, and improve operational performance while building a culture of accountability and success.

Experience within staffing, workforce solutions, recruiting, light industrial, logistics, manufacturing, or service-based industries is highly preferred.

EQUAL OPPORTUNITY EMPLOYER

The company is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations will be provided to individuals with disabilities in accordance with applicable laws.

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Now Hiring: Engineering Recruiter | Columbus, OH

We are seeking an experienced Engineering Recruiter to join our recruiting team and help identify, attract, and hire top engineering talent across civil, mechanical, electrical, manufacturing, industrial, and related engineering disciplines.

This opportunity is ideal for a recruiter with a background in recruiting or working with traditional engineering and technical professionals, who understands the talent market and can build strong relationships with both candidates and hiring managers.

Key Responsibilities:

• Manage full-cycle recruiting for engineering and technical positions.
• Partner with hiring managers to understand staffing needs, job requirements, and hiring priorities.
• Source qualified candidates through LinkedIn, job boards, networking, referrals, and other recruiting channels.
• Recruit across disciplines including civil, mechanical, electrical, manufacturing, industrial, and related engineering fields.
• Screen candidates based on education, engineering experience, technical qualifications, and overall fit.
• Conduct phone and video interviews and coordinate interviews with hiring teams.
• Build and maintain strong candidate pipelines for current and future engineering openings.
• Develop creative sourcing strategies for hard-to-fill engineering positions.
• Maintain accurate candidate information and recruiting activity within the ATS.
• Provide regular updates to hiring managers regarding candidate pipelines and recruiting progress.
• Deliver a positive candidate experience throughout the hiring process.
• Stay current on engineering talent markets, sourcing strategies, and industry trends.
• Support recruiting initiatives, career events, networking opportunities, and employer branding efforts as needed.

Qualifications:

• 2+ years of recruiting experience, with engineering, technical, or industrial recruiting strongly preferred.
• Experience recruiting for civil, mechanical, electrical, manufacturing, industrial, construction, or related engineering disciplines.
• Strong understanding of engineering terminology, technical qualifications, and professional backgrounds.
• Strong sourcing and candidate identification skills.
• Experience with LinkedIn Recruiter, applicant tracking systems, job boards, and other recruiting tools.
• Excellent communication, interviewing, and relationship-building skills.
• Ability to communicate effectively with engineers, technical professionals, and hiring managers.
• Strong organizational skills with the ability to manage multiple openings and priorities.
• Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

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Human Resources Generalist

Surge Staffing  Columbus, Ohio, United States 

We’re Hiring: HR Generalist

We are looking for an experienced HR Generalist to join our team and support key people initiatives across the organization.

Key Responsibilities:

• Manage day-to-day HR operations and employee lifecycle processes
• Support recruitment, onboarding, and offboarding
• Partner with managers and employees on HR-related matters
• Maintain HR records, policies, and compliance requirements
• Support employee engagement and performance initiatives
• Assist with payroll, benefits, and other HR programs

Qualifications:

• 2+ years of experience in a generalist HR role
• Strong knowledge of HR practices, policies, and employment regulations
• Excellent communication and interpersonal skills
• Strong organizational and interpersonal skills
• Ability to handle confidential information with professionalism
• Comfortable working in a fast-paced environment

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Instructional Designer

Surge Staffing  Columbus, Ohio, United States 

Instructional Designer

Summary

The Instructional Designer is responsible for designing, developing, and continuously improving learning solutions that support employee performance, onboarding, professional development, and organizational goals. This role partners with subject matter experts, business leaders, Training Specialists, and other members of the Learning and Development team to translate business needs and complex information into engaging, effective, and practical learning experiences.

The Instructional Designer applies adult learning principles, instructional design methodologies, and performance-based learning strategies to create instructor-led, virtual, blended, and digital learning solutions. This role contributes to the development of scalable learning programs and supports the continuous improvement of learning content, resources, and experiences.

Key Responsibilities

Instructional Design & Learning Development

1. Design and develop instructor-led, virtual, blended, and digital learning experiences based on identified business and performance needs.
2. Apply adult learning principles and instructional design methodologies to create effective and engaging learning solutions.
3. Develop facilitator guides, participant materials, presentations, assessments, job aids, knowledge checks, and performance support resources.
4. Translate complex processes, systems, policies, and procedures into clear, learner-centered content.
5. Develop learning objectives, instructional activities, assessments, and practice opportunities aligned to desired performance outcomes.
6. Ensure learning materials are accurate, accessible, engaging, and aligned with established instructional design standards.
7. Update and maintain existing learning programs based on organizational changes, learner feedback, and business needs.

Learning Needs Analysis

1. Partner with stakeholders and subject matter experts to understand business challenges, performance gaps, and learning needs.
2. Conduct basic learning needs analyses and recommend appropriate learning or performance support solutions.
3. Identify when training is appropriate and when alternative solutions may better address a performance or business need.
4. Translate business requirements into clear learning objectives and development plans.
5. Collaborate with Training Specialists to ensure learning solutions are practical and applicable to the employee experience.

Stakeholder Collaboration

1. Build strong working relationships with business leaders, subject matter experts, Training Specialists, and cross-functional partners.
2. Facilitate content review sessions and incorporate stakeholder feedback into learning solutions.
3. Communicate project status, risks, timelines, and deliverables effectively.
4. Manage multiple projects and priorities while meeting established deadlines and quality expectations.
5. Provide instructional design recommendations that support business objectives and employee performance.

Digital Learning & Technology

1. Design and develop eLearning and digital learning experiences using appropriate authoring tools and technologies.
2. Support the development of learning content within the Learning Management System.
3. Incorporate multimedia, interactive activities, knowledge checks, simulations, and other digital learning strategies when appropriate.
4. Partner with multimedia and creative resources to incorporate video, graphics, animation, and other visual elements into learning experiences.
5. Stay current with instructional design trends, learning technologies, and emerging approaches to digital learning.

Evaluation & Continuous Improvement

1. Gather learner and stakeholder feedback to evaluate the effectiveness of learning solutions.
2. Review assessment results, participation data, and other available learning metrics to identify opportunities for improvement.
3. Recommend and implement updates to learning content, activities, assessments, and performance support resources.
4. Ensure learning programs remain current, relevant, and aligned with business needs.
5. Contribute to the continuous improvement of instructional design processes, templates, standards, and workflows.

Preferred Qualifications

1. 3-5 years of experience in instructional design, curriculum development, corporate learning, training, or learning and development.
2. Experience designing instructor-led, virtual, blended, and/or digital learning solutions.
3. Working knowledge of instructional design methodologies and adult learning principles.
4. Experience developing facilitator guides, participant materials, eLearning, assessments, job aids, and other learning resources.
5. Experience with Learning Management Systems and eLearning authoring tools such as Articulate 360, Rise, Storyline, Camtasia, or similar platforms.
6. Strong writing, editing, presentation, communication, and organizational skills.
7. Strong project management and stakeholder collaboration skills.
8. Ability to translate complex information into clear, practical, and engaging learning experiences.
9. Experience supporting learning and development, organizational development, or employee development initiatives preferred.

Success Measures

1. Quality, accuracy, and effectiveness of learning solutions.
2. Timely delivery of assigned learning projects and deliverables.
3. Learner engagement and application of learning.
4. Stakeholder satisfaction with instructional design support.
5. Effectiveness and usability of learning materials and performance support resources.
6. Continuous improvement of learning programs based on learner feedback, business needs, and performance outcomes

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Summary:

The Training Coordinator is responsible for the administration, coordination, and operational support of learning and development initiatives across the organization. This role serves as a key liaison between headquarters and field operations, ensuring training programs are scheduled, communicated, tracked, and delivered effectively. The Training Coordinator manages the Learning Management System (LMS), coordinates training logistics, maintains learning records, and fosters strong relationships with business leaders, trainers, and employees to support workforce development.

Key Responsibilities:

Training Administration & Support

• Coordinate and schedule training programs for field and headquarters employees.
• Manage training calendars, enrollment processes, and communications.
• Coordinate virtual and in-person training sessions, including logistics, materials, and meeting arrangements.
• Maintain training records, attendance data, certifications, and compliance documentation.
• Track training completion and provide reports to leaders and stakeholders

Learning Management System (LMS) Administration

• Serve as the primary administrator for the organization's LMS.
• Create and manage courses, learning paths, user profiles, assignments, and reporting.
• Monitor system performance and troubleshoot learner access issues.
• Maintain accurate training data and ensure compliance with company standards.
• Generate regular training metrics and participation reports

Relationship Management & Communication

• Build and maintain positive relationships with field leaders, branch employees, and headquarters departments.
• Act as a point of contact for training-related inquiries and support.
• Collaborate with subject matter experts to coordinate learning initiatives.
• Communicate training schedules, updates, and learning opportunities across the organization

Program Support

• Assist in the development and implementation of training programs and learning initiatives.
• Support onboarding activities and new employee training coordination.
• Evaluate training effectiveness through surveys and participant feedback.
• Recommend process improvements to increase training efficiency and engagement

Qualifications

• 2+ years of experience in training coordination, HR, learning & development, or administrative support
• Experience scheduling and coordinating training programs and managing training logistics
• Experience maintaining training records, attendance, certifications, and compliance documentation
• Familiarity with LMS administration, enrollment, reporting, and learner tracking
• Strong communication and relationship-building skills
• Proficiency with Microsoft Office and data/reporting systems
• Strong organizational, time-management, and attention-to-detail skills
• Ability to manage multiple priorities and support field and corporate teams in a fast-paced environment

Marketing Leader (Build & Scale)

Position Overview

This role is responsible for developing the brand, driving demand, and building a scalable marketing engine that supports both branch-level growth and national expansion—including our rapidly growing Professional Division.

We are looking for someone who can think like a strategist and execute like an operator—someone who has built (or is ready to build) a marketing team, infrastructure, and playbook inside a high-growth environment.

What You’ll Build

• A centralized marketing function aligned with sales and branch operations
• A clear brand voice and positioning across all divisions
• Lead generation systems (digital, outbound, and local market support)
• Marketing support for national accounts and enterprise clients
• Tools, reporting, and analytics to measure ROI and performance

Key Responsibilities

Strategy & Leadership

• Develop and execute a company-wide marketing strategy aligned to revenue goals
• Build, hire, and lead a high-performing marketing team over time
• Establish brand positioning across light industrial, professional, and executive services
• Partner with executive leadership to align marketing with business priorities

Demand Generation & Growth

• Drive new client acquisition through targeted campaigns and outbound strategies
• Build scalable lead generation funnels (digital + field support)
• Support branches with local market growth initiatives
• Partner with sales teams to improve conversion and pipeline velocity

Recruitment Marketing

• Develop strategies to attract high-volume and professional talent
• Improve candidate flow through job marketing, social, and digital channels
• Build employer branding initiatives to position a top workplace

Brand, Content & Digital Presence

• Own and evolve the brand identity and messaging
• Oversee website, SEO/SEM, social media, and content strategy
• Develop sales collateral, pitch decks, and client-facing materials
• Ensure consistent messaging across all markets and divisions

Analytics & Performance

• Implement tools and dashboards to track marketing ROI and campaign performance
• Analyze data to optimize spend, channels, and conversion rates
• Report on key metrics, including leads, cost per lead, and revenue impact

What We’re Looking For

• 5–10+ years of experience in marketing leadership, preferably in staffing, recruiting, or B2B services
• Proven experience building or scaling a marketing function or team
• Strong background in demand generation, digital marketing, and brand development
• Ability to operate both strategically and tactically (this is a roll-up-your-sleeves role)
• Experience supporting sales-driven organizations
• Strong communication, leadership, and execution skills

What Success Looks Like

• Increased qualified leads and client acquisition
• Improved candidate flow and recruiting efficiency
• Strong, consistent brand presence across markets
• A built-out, scalable marketing team and infrastructure
• Measurable impact on revenue growth

Compensation & Benefits

• Competitive base salary + performance-based incentives
• Full benefits package (health, dental, vision, 401k)
• Opportunity to build and lead a national marketing function
• High visibility with executive leadership
• Clear path for growth as the company scales

IND3

Now Hiring: Multimedia Learning Designer | Columbus, OH

We are seeking a creative and experienced Multimedia Learning Designer to create engaging visual, video, audio, and digital content that supports learning, employee development, onboarding, and organizational communication.

This role is ideal for a multimedia professional who combines creative storytelling, video production, graphic design, animation, and digital learning to create compelling experiences that improve learner engagement and retention.

Key Responsibilities:

• Produce and edit high-quality video content for training, onboarding, leadership communications, and organizational initiatives.
• Create graphics, animations, motion graphics, and visual learning assets.
• Plan, coordinate, film, and edit instructional, informational, and training videos.
• Collaborate with leaders, subject matter experts, and employees during video production.
• Incorporate motion graphics, audio, captions, and visual effects to enhance learning experiences.
• Create executive communications, onboarding videos, operational training content, and success stories.
• Develop video demonstrations, tutorials, simulations, and performance support resources.
• Partner with Instructional Designers to incorporate multimedia into eLearning and blended learning programs.
• Maintain brand standards across visual and digital content.
• Manage digital media libraries, production assets, and multimedia workflows.
• Collaborate with stakeholders to translate business and learning objectives into effective visual storytelling.
• Manage multiple projects while meeting deadlines and quality standards.
• Stay current with multimedia, digital learning, and video production technologies.

Qualifications:

• 3–5 years of experience in multimedia development, video production, digital media, graphic design, or a related field.
• Experience producing instructional, training, communication, or marketing content.
• Proficiency with Adobe Creative Cloud, including Premiere Pro, After Effects, Photoshop, Illustrator, Audition, or similar tools.
• Experience with Camtasia or other video/eLearning production platforms is a plus.
• Experience creating video, animation, motion graphics, and visual learning assets.
• Strong understanding of visual storytelling and multimedia design principles.
• Strong project management, communication, and stakeholder collaboration skills.
• Experience supporting Learning & Development, corporate communications, or organizational development is preferred.

IND3 

Regional Vice President of Sale

The Regional Vice President of Sales is responsible for driving revenue growth and profitability across an assigned geographic region. This role focuses on identifying, prospecting, and securing new business opportunities while expanding relationships with existing and inactive accounts. The Regional Vice President leads regional sales strategy, partners closely with field leadership, and ensures revenue objectives are achieved through disciplined planning, execution, and relationship development.

This position requires approximately 40% travel. Experience in a multi-branch or multi-location organization is highly preferred.

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Develop and execute strategic sales plans for at least 30 targeted accounts in collaboration with leadership.
• Identify and pursue new business opportunities through prospecting, networking, presentations, and relationship development.
• Partner with branch leadership and field teams to coordinate sales activities, including client calls, presentations, proposals, and meetings.
• Serve as the primary sales lead for designated accounts, developing customized account strategies and maintaining consistent communication with branch teams.
• Build and maintain strong relationships with key decision-makers and influencers within client organizations.
• Support branch teams by providing sales expertise, assisting with customized workforce solutions, and strengthening local sales initiatives.
• Negotiate pricing and contract terms in alignment with company strategy and profitability objectives.
• Collaborate with branch and corporate teams to expand product knowledge and ensure successful solution implementation.
• Maintain accurate records of sales activity, pipeline progress, and client interactions within the CRM system.
• Represent the organization at community events, industry functions, and networking opportunities to build brand presence and generate new leads.
• Prepare sales reports, forecasts, and marketing materials as required.
• Respond promptly and professionally to customer inquiries and requests.
• Perform additional duties as needed to support successful regional operations.

REQUIREMENTS & QUALIFICATIONS

• High school diploma or equivalent required; college coursework or equivalent business experience preferred.
• Minimum of 6 years of proven outside sales experience, preferably in consultative or solution-based selling.
• Experience selling within multi-branch or multi-location organizations strongly preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and internet-based research tools.
• Strong communication, presentation, and negotiation skills with a relationship-focused approach.
• Demonstrated ability to meet or exceed sales goals in a fast-paced, competitive environment.
• Proven leadership, collaboration, and organizational skills with the ability to work independently.
• High level of initiative, adaptability, and creativity in managing changing priorities.
• Commitment to delivering exceptional customer service and building long-term client partnerships.
• Ability to travel up to 40% to support client engagements and regional initiatives.

IND3

Senior Instructional Designer

Surge Staffing  Columbus, Ohio, United States (On-site)

Now Hiring: Senior Instructional Designer | Columbus, OH

We are seeking an experienced Senior Instructional Designer to lead the design, development, implementation, and continuous improvement of strategic learning solutions that support employee performance and organizational growth.

This is an excellent opportunity for a learning professional who enjoys serving as a learning consultant and curriculum architect, partnering with business leaders, subject matter experts, and Training teams to create scalable and engaging learning experiences.

Key Responsibilities:

• Lead the design and development of enterprise learning programs, curricula, and learning pathways.
• Conduct learning needs analyses to identify performance gaps and recommend effective learning solutions.
• Design instructor-led, virtual, blended, and eLearning experiences.
• Develop facilitator guides, participant materials, assessments, job aids, and performance support resources.
• Lead complex learning projects from analysis through implementation and evaluation.
• Partner with business leaders and subject matter experts as a learning consultant.
• Establish instructional design standards, templates, and development processes.
• Lead digital learning initiatives and evaluate emerging learning technologies.
• Measure learning effectiveness and continuously improve programs based on data, feedback, and business outcomes.

Qualifications:

• 7+ years of experience in instructional design, curriculum development, corporate learning, or learning and development.
• Extensive experience designing instructor-led and digital learning programs.
• Advanced knowledge of instructional design methodologies and adult learning principles.
• Experience leading large-scale learning projects and cross-functional initiatives.
• Experience with LMS platforms and eLearning authoring tools such as Articulate 360, Rise, Storyline, Camtasia, and Adobe Creative Suite.
• Strong consulting, project management, communication, and stakeholder management skills.
• Ability to influence stakeholders and drive outcomes across multiple areas of an organization

IND3

Senior Training Specialist

Surge Staffing  Columbus, Ohio, United States 

Senior Training Specialist

Summary

The Senior Training Specialist is responsible for delivering, facilitating, coordinating, and continuously improving learning programs that support employee onboarding, operational excellence, professional development, and organizational performance. This role serves as a senior training resource and subject matter expert in learning delivery, partnering with Instructional Designers, business leaders, subject matter experts, and employees to ensure learning solutions are effectively implemented and applied on the job.

The Senior Training Specialist brings advanced facilitation, coaching, and training expertise to the Learning and Development function. This role supports instructor-led, virtual, blended, and digital learning programs and provides feedback from the learner and operational perspective to strengthen curriculum, training delivery, and employee performance.

Key Responsibilities

Training Delivery & Facilitation

1. Deliver engaging instructor-led, virtual, blended, and other learning programs for employees across the organization.
2. Facilitate onboarding, operational training, professional development, leadership, systems, and other organizational learning programs.
3. Create an inclusive learning environment that encourages participation, discussion, practice, and application.
4. Adapt facilitation techniques and delivery approaches based on learner needs, experience levels, and learning objectives.
5. Demonstrate strong classroom management and virtual facilitation skills.
6. Provide coaching, reinforcement, and guidance to learners to support successful application of training on the job.
7. Serve as a role model for effective training delivery and adult learning practices.

Training Program Support

1. Partner with Instructional Designers to review, pilot, implement, and improve learning programs.
2. Provide practical feedback on curriculum, facilitator materials, activities, assessments, and learner experiences.
3. Identify opportunities to strengthen training content based on learner questions, operational challenges, and observed performance needs.
4. Support the implementation of new and updated learning programs across the organization.
5. Maintain current knowledge of training materials, systems, processes, policies, and operational procedures.
6. Ensure training delivery aligns with established learning objectives, curriculum standards, and organizational expectations.

Stakeholder Partnership & Consultation

1. Build strong relationships with business leaders, subject matter experts, Training team members, and employees.
2. Partner with stakeholders to understand training needs and identify opportunities to improve employee performance.
3. Serve as a trusted training resource for operational teams and business partners.
4. Collaborate with Instructional Designers and other Learning and Development team members on strategic learning initiatives.
5. Participate in content reviews, pilot sessions, train-the-trainer activities, and learning implementation efforts.
6. Communicate learner and operational feedback to the appropriate stakeholders and recommend improvements.

Coaching & Performance Support

1. Provide coaching and reinforcement to employees following formal learning experiences.
2. Identify common knowledge or skill gaps and recommend targeted learning or performance support.
3. Develop or contribute to job aids, quick-reference resources, practice activities, and other performance support tools.
4. Support managers and leaders in reinforcing learning and encouraging consistent application on the job.
5. Identify barriers to successful learning transfer and collaborate with stakeholders to address them.

Training Operations & Project Support

1. Coordinate and support training schedules, sessions, materials, logistics, and learner communications.
2. Support the successful implementation of learning programs across multiple locations, teams, or employee populations.
3. Manage multiple training priorities while maintaining quality and meeting established deadlines.
4. Support train-the-trainer initiatives and provide guidance to other facilitators when appropriate.
5. Maintain accurate training records and support Learning Management System activities as required.
6. Contribute to the development and improvement of training standards, processes, templates, and facilitator resources.

Evaluation & Continuous Improvement

1. Gather learner feedback and evaluate training effectiveness.
2. Monitor learner engagement, assessment results, completion data, and other available training metrics.
3. Identify trends and recurring learner challenges that may indicate opportunities for curriculum or performance improvement.
4. Provide actionable recommendations to improve training delivery, content, learner experience, and knowledge retention.
5. Continuously refine facilitation techniques and training approaches based on feedback, data, and industry best practices.

Preferred Qualifications

1. 5+ years of experience in corporate training, facilitation, learning and development, instructional design, or a related field.
2. Extensive experience facilitating instructor-led and virtual training programs.
3. Strong knowledge of adult learning principles and effective facilitation techniques.
4. Experience delivering onboarding, operational, professional development, systems, or leadership training.
5. Experience coaching employees and supporting the transfer of learning to the workplace.
6. Experience partnering with subject matter experts, business leaders, and cross-functional stakeholders.
7. Strong presentation, communication, facilitation, and interpersonal skills.
8. Strong organizational and project management skills with the ability to manage multiple priorities.
9. Experience with Learning Management Systems and virtual learning technologies preferred.
10. Instructional design or curriculum development experience preferred.

Success Measures

1. Quality and effectiveness of training delivery.
2. Learner engagement, knowledge retention, and application of learning.
3. Successful implementation and adoption of learning programs.
4. Learner and stakeholder satisfaction.
5. Timely delivery and operational execution of training initiatives.
6. Identification and resolution of recurring learning and performance gaps.
7. Continuous improvement in training delivery, learner experience, and learning transfer.
8. Demonstrated contribution to employee performance, onboarding effectiveness, and operational consistency.

IND3 

Training Specialist

Surge Staffing  Columbus, Ohio Metropolitan Area (On-site)

Summary:

The Training Specialist is responsible for the development, delivery, and continuous improvement of training programs that support both field and headquarters employees. This role facilitates engaging learning experiences, develops training materials, and partners with operational leaders to ensure employees have the knowledge and skills necessary for success. The Training Specialist plays a key role in executing learning initiatives and supporting employee development across the organization.

Key Responsibilities

Training Facilitation

• Facilitate engaging instructor-led, virtual, and blended learning programs for field and headquarters employees.
• Deliver onboarding, operational, systems, leadership, and professional development training.
• Adapt delivery methods to meet the needs of diverse audiences and learning styles.
• Create an inclusive learning environment that encourages participation and knowledge retention.
• Provide coaching, guidance, and reinforcement to support skill application on the job.

Training Content Development

• Design, develop, and update training materials, facilitator guides, participant guides, job aids, and reference resources.
• Partner with subject matter experts to create accurate, relevant, and effective learning content.
• Translate business processes and operational procedures into learner-friendly training programs.
• Ensure training materials remain current and aligned with organizational goals, policies, and procedures.
• Incorporate adult learning principles and best practices into all training programs.

Stakeholder & Field Support

• Build strong working relationships with field leaders, headquarters departments, and key stakeholders.
• Gather feedback to identify training opportunities and improve learning experiences.
• Support operational initiatives through timely and effective training solutions.
• Serve as a trusted resource for employees and managers seeking learning and development support.

Program Evaluation & Continuous Improvement

• Measure training effectiveness through evaluations, feedback, observations, and performance metrics.
• Analyze training data and recommend enhancements to improve learner engagement and results.
• Continuously improve training content, delivery methods, and learner resources.
• Support the implementation of new learning initiatives and organizational changes.

Learning Technology Support

• Upload, maintain, and organize learning content within the Learning Management System (LMS).
• Assist with curriculum assignments, learner tracking, and training completion monitoring.
• Generate and review training reports as needed.
• Partner with the Training Coordinator to ensure accurate learning records and data integrity.

Qualifications

• 3+ years of experience in training, employee development, or learning & development
• Experience facilitating instructor-led, virtual, and blended training
• Experience developing training materials, SOPs, job aids, and facilitator guides
• Strong presentation, communication, coaching, and facilitation skills
• Experience partnering with managers, field leaders, and cross-functional teams
• Experience with LMS platforms, learner tracking, and training reporting
• Strong program evaluation and continuous improvement skills
• Ability to manage multiple training initiatives in a fast-paced environment

IND3

Account Manager / Customer Operations

Location: Dublin, Ohio 43016
Employment Type: Full-Time
Schedule: 1st Shift
Experience Level: Experienced

Position Overview

A growing organization is seeking an experienced Account Manager / Customer Operations professional to support key customer accounts and drive operational excellence within a fast-paced transportation and logistics environment.

This position will focus on building strong customer relationships, monitoring performance, identifying business opportunities, coordinating transportation solutions, and partnering with internal teams to deliver exceptional service.

Key Responsibilities

• Build and maintain strong relationships with key customer accounts.
• Develop a thorough understanding of customer supply chain needs.
• Monitor KPI metrics to improve customer satisfaction and operational efficiency.
• Lead customer business reviews covering performance, challenges, opportunities, and long-term goals.
• Identify and pursue new business opportunities with existing and prospective customers.
• Develop transportation and logistics solutions that provide value to customers.
• Partner with internal operations and carrier teams to optimize load bookings, carrier selection, service levels, and costs.
• Maintain customer profiles and participate in RFQs, customer reviews, and meetings.
• Develop and maintain long-term account plans.
• Lead cross-functional teams in developing solutions for new opportunities.
• Negotiate pricing and service agreements while monitoring market trends, capacity, and seasonality.
• Ensure customer requirements are met, including on-time pickups, deliveries, and equipment needs.
• Address and resolve operational issues while escalating when necessary.
• Monitor team performance and ensure operational activities are completed accurately and on time.
• Maintain accurate system updates, reporting, and documentation.
• Represent the organization professionally with customers, carriers, and industry partners.
• Perform other duties as assigned.

Qualifications

Education

• High school diploma or GED required.

Experience

• 1–3 years of related experience with a bachelor's degree, or
• 5+ years of related experience with an associate degree, or
• 6+ years of relevant experience in lieu of a degree.
• Transportation or logistics experience is preferred.
• Experience in sales, customer service, account management, or negotiation is highly valued.
• Additional relevant training and certifications will be considered.

Knowledge, Skills & Abilities

• Energetic, driven, and proactive.
• Strong customer relationship-building skills.
• Excellent communication and professional phone presence.
• Strong problem-solving and decision-making abilities.
• Comfortable working in a fast-paced environment.
• Able to remain calm and professional under pressure.
• Strong multitasking and organizational skills.
• Proficient in Microsoft Office Suite.
• Demonstrated leadership and cross-functional collaboration skills.
• Strong attention to detail and commitment to accuracy.
• Ability to quickly learn new systems and processes.

What We're Looking For

We're looking for a results-driven, customer-focused professional who enjoys building relationships, identifying opportunities, solving problems, and taking ownership of operational performance.

If you have experience in logistics, transportation, customer service, account management, sales, or supply chain operations, this could be a strong opportunity to grow your career.

Location: Dublin, OH 43016
Schedule: 1st Shift
Employment Type: Full-Time

IND3

Carrier Solutions Representative

Location: Dublin, Ohio 43016
Employment Type: Full-Time
Schedule: 1st Shift
Experience Level: Experienced

Position Overview

A growing organization is seeking a Carrier Solutions Representative to join its Carrier Solutions team. This role will work closely with operations and regional leadership to manage and strengthen the carrier network within assigned markets.

The ideal candidate is energetic, competitive, relationship-focused, and comfortable working in a fast-paced environment where communication, problem-solving, and follow-through are essential.

Key Responsibilities

• Build and maintain strong relationships with carriers within assigned markets.
• Work collaboratively with the team to secure freight 24+ hours in advance.
• Follow established processes to identify and resolve issues quickly and efficiently.
• Manage daily tasks, phone calls, emails, and ongoing communication with carriers and internal teams.
• Utilize established carrier networks to offer available freight.
• Maintain clear, consistent, and professional communication with carriers.
• Recruit and develop qualified carriers to expand the carrier network.
• Support both new and existing carrier relationships.
• Monitor carrier performance and hold carriers accountable to established KPIs.
• Utilize carrier scorecards to evaluate and manage performance.
• Communicate market conditions that may affect capacity, pricing, and service.
• Negotiate and manage carrier contracts, terms, and renewals.
• Collaborate with carriers and internal teams on continuous improvement initiatives.
• Assist with developing and strengthening long-term carrier partnerships.
• Ensure operational responsibilities are properly reviewed and assigned.
• Provide excellent customer service to both carriers and internal partners.
• Handle inbound and outbound calls and emails.
• Perform other duties as assigned.

Qualifications

Education

• High school diploma or GED required.
• Bachelor's degree preferred.
• In lieu of a degree, a minimum of 3 years of related experience may be considered.
• Additional relevant training and certifications will be considered.

Preferred Experience

• Transportation, logistics, freight, or supply chain experience is a plus.
• Experience in customer service, sales, account management, recruiting, or negotiation is beneficial.
• Experience working in a fast-paced, performance-driven environment is preferred.

Knowledge, Skills & Abilities

• Energetic, driven, and proactive with a strong desire to identify opportunities.
• Excellent verbal and written communication skills.
• Professional and confident phone presence.
• Strong problem-solving and decision-making abilities.
• Comfortable managing multiple priorities and changing workloads.
• Strong time-management and organizational skills.
• Proficient in Microsoft Office Suite.
• Ability to collaborate effectively with cross-functional teams.
• Strong attention to detail and commitment to accuracy.
• Ability to remain professional and composed in a fast-paced environment.
• Dependable, punctual, and committed to teamwork and accountability.

Work Environment

This position is based in an open-office environment where employees communicate frequently by phone, email, and messaging platforms.

The role primarily involves desk-based work, including operating multiple computer screens and managing inbound and outbound communications. Occasional standing, bending, or lifting of items up to 10 pounds may be required.

Schedule & Travel

• Full-time, Monday–Friday.
• Typically 40+ hours per week, depending on business needs.
• Some flexibility outside standard business hours may be required.
• Minimal to no travel expected, with occasional travel for conferences, training, or company events.

What We're Looking For

We're looking for a motivated relationship-builder who thrives on communication, negotiation, and finding solutions. If you enjoy working with people, building professional partnerships, solving problems, and working in a fast-moving logistics environment, this could be an excellent opportunity.

Location: Dublin, OH 43016
Schedule: 1st Shift
Employment Type: Full-Time

IND3 

Position Summary

We are seeking an experienced Plant Finance & Administrative Manager to lead the financial and accounting functions for a manufacturing facility. This position will serve as a key business partner to the General Manager and plant leadership team, providing financial guidance, reporting, budgeting, forecasting, cost analysis, and operational insight.

The ideal candidate will be comfortable working in a fast-paced plant environment, managing multiple priorities, and translating financial information into actionable business recommendations.

Key Responsibilities

• Lead the accounting and finance functions for the plant.
• Maintain the integrity and accuracy of the income statement and balance sheet.
• Oversee General Ledger activities, including posting, reconciliation, and financial accuracy.
• Develop and maintain effective internal controls and financial review processes.
• Manage accounts receivable and ensure customers adhere to agreed-upon payment terms.
• Partner with customers and internal teams to resolve financial and payment matters.
• Oversee purchasing personnel and support cost-effective vendor solutions.
• Obtain and evaluate competitive vendor bids and ensure timely delivery of goods and services.
• Provide timely and accurate financial reporting to plant and corporate leadership.
• Prepare annual budgets and quarterly forecasts.
• Analyze and communicate revenue, expense, and cost variances against budgets, forecasts, and prior-period results.
• Provide financial guidance and business recommendations to the General Manager and plant leadership.
• Monitor departmental performance and identify opportunities to improve processes, efficiency, and resource utilization.
• Ensure appropriate training, supervision, and development of finance and administrative staff.
• Support corporate financial initiatives, reporting requirements, and special projects.
• Assist with pricing, financial planning, and cost-control initiatives.
• Perform other duties as assigned.

What We're Looking For

• 10+ years of progressive accounting or finance experience.
• Bachelor's degree in Accounting, Finance, or a related field required.
• CPA or MBA preferred.
• Strong experience with financial reporting, budgeting, forecasting, and variance analysis.
• Experience working with General Ledger, balance sheets, income statements, accounts receivable, and internal controls.
• Strong understanding of cost control and financial planning.
• Experience partnering with plant, operations, or general management leadership.
• Strong vendor and customer relationship management skills.
• Experience supervising, training, and developing staff.
• Excellent analytical and problem-solving abilities.
• Strong business acumen with the ability to connect financial results to operational performance.
• Exceptional communication and leadership skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong attention to detail, accuracy, and confidentiality.
• Ability to work independently while also collaborating effectively with cross-functional teams.

Core Competencies

• Financial Management
• Accounting
• Budgeting & Forecasting
• Cost Control
• Financial Planning
• Variance Analysis
• General Ledger
• Financial Reporting
• Internal Controls
• Accounts Receivable
• Pricing
• Vendor Management
• Customer Relations
• Business Partnership
• Strategic Planning
• Process Improvement
• Leadership & Team Development
• Project Management
• Problem Solving
• Decision Making
• Change Management
• Communication
• Business Acumen
• Organization & Time Management

Technology Requirements

• Advanced proficiency in Microsoft Excel
• Strong proficiency in Microsoft Office Suite
• Experience with accounting/ERP systems
• Ability to analyze financial data and develop meaningful reports

Education

Required:
Bachelor's degree in Accounting, Finance, or related field

Preferred:
CPA and/or MBA

Experience

10+ years of accounting or finance experience required.

Experience within a manufacturing, plant, industrial, or operational environment is highly desirable.

Why Join?

This is an opportunity to play a critical role in the financial performance of a plant while working directly with operational leadership. The successful candidate will have meaningful influence over budgeting, cost control, financial performance, process improvement, and business decisions.

If you're a finance leader who enjoys being close to the operation—not just behind a desk—and can turn financial data into business results, we'd like to hear from you.

IND3